1 (855) 322-2600

FIRST TIME CALLERS: 1 (813) 384-4000
Frequently Asked Questions & Resources

Rachel-Desk
Where are you located?
Our Main Campus, as well as our Detox Facility, are located in East Tampa with easy access from Interstate 4 and minutes from downtown Tampa.  We also offer traditional as well as intensive outpatient treatment services at our facility in Brandon, Florida.  Our Mens Residential Treatment Services and the Community Housing Solutions Center are located near-by our Main Campus on N. 50th Street in Tampa.  Click here to see location addresses, maps and phone numbers.

Is your program accredited?
Yes, we are licensed by the Florida Department of Children and Families and we have also been fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Do you have physicians on staff who are trained in addiction medicine?
Yes, we do.  Our physicians Dr. Jason Fields, M.D. and Dr. Lawrence Wilson, M.D. are Board Certified in Addicition Medicine.

Are your staff members licensed?
In addition to being experienced, talented and dedicated, the members of our treatment team also hold a variety of qualifications and licenses. For information about individual staff members, please contact us directly. We look forward to answering any and all questions you may have about our team.

What types of problems/disorders do your programs treat?
While our primary purpose is to provide treatment services for alcohol, illicit and/or prescription drugs we also specialize in providing treatment for any underlying emotional or psychiatric illnesses including depression, trauma, grief or loss issues, anxiety, bipolar disorders, ADHD, and sleep disorders.

What types of therapies does your program use?
Treatment is personalized to meet the individual needs of each client. Our programs use nationally recognized models of care including individual and group therapy, 12-Step meetings, education, relapse prevention, recreation and aftercare are all part of our treatment process.

How long will I need to be in treatment?
Based on the type of treatment recommended after a thorough assessment, our team of professionals work together with the individual client to develop a customized treatment plan that will recommend anywhere from a few weeks to many months.  Research shows that the longer a person remains in treatment, the greater the likelihood that long-term recovery will result. As with most aspects of treatment, determining ideal length of stay involves an analysis of a number of personal factors. Our team will take all of these issues into consideration as we work with you to create the personalized program that will put you in the best position to pursue long-term recovery.

Will my family/friends be involved in my treatment?
We believe that support from family and friends is an essential component of treatment and long term recovery. To support this objective, many of our programs offer group sessions and/or activities during the week and on weekends.  Information will be provided specific to the program on the days and times these are available.

Do you support AA/NA and similar 12-Step programs?
Yes, we incorporate 12-Step principles into our treatment plans, and we provide clients the opportunity to attend 12-Step meetings “ many are available onsite at convenient times.

Do you offer an aftercare program?
Yes.  After successful completion of one of our treatment programs a referral will be made to our aftercare program which consists of group sessions facilitated by an experienced counselor.  We also have an active Alumni Association that is available to provide further ongoing support for continued recovery.

How much will treatment cost?
Treatment for alcohol and drug disorders is a highly personal experience, and the costs associated with treatment depend upon a number of issues, including (but not necessarily limited to) the specific nature of your problem being treated, the amount of time you will need to remain in treatment, and the presence of any co-occurring disorders. We will be happy to work with you to develop an accurate picture of what your treatment will cost.

Do you accept insurance or provide financing options?
Yes, we do. We have staff that will also be able to assist you in determining which insurance benefits will be available for your treatment. We will walk you through the process of accessing those benefits, and can also help you with financial arrangements for private payment if necessary.

What online resources are available?
Below is a brief listing of national, state and local websites that provide additional information and resources.

The National Institute of Drug Abuse


The U.S Department of Health and Human Services
http://www.hhs.gov/

Office of National Drug Control Policy:  National Youth Anti-Drug Media Campaign
http://www.abovetheinfluence.com/

Partnership for Drug-Free Kids:
http://www.drugfree.org/

Substance Abuse & Mental Health Services Administration

SAMHSA's National Helpline:
Visit: http://www.samhsa.gov/find-help/national-helpline 
Call: 1-800-662-HELP (4357)

Florida Department of Children and Families

Florida Quitline

The Florida Alcohol and Drug Association
http://www.fadaa.org/

2-1-1 Crisis Center of Tampa Bay
http://www.icarol.info/PublicResourceDirectoryFrm.aspx?org=2129
Call: 211

DACCO POLICY & PROCEDURE AUXILIARY AIDS & SERVICE PLAN
Auxiliary Aids and Service Plan.pdf